We are asking for help in two ways:
Answer a short survey (10 questions, about 5 minutes)
Complete our simple ‘Scenario Tester’ - This allows you to enter credit scores for a scenario into the HQM ONE scheme, to see how this translates to star ratings and indicator scores under the *revised* HQM ONE scoring proposal.
We would very much welcome feedback via both these routes but if you only have time to do one, please answer the short survey to give your feedback.
Considering the response received so far we have extended the close date by a week. This follow-up consultation will now close at midnight on Thursday 19th of April.
Please send any completed ‘Scenario Testers’ to email@example.com.
We received some invaluable feedback from the HQM ONE formal consultation and more widely during the development of the scheme. Thank you to all of those that took part. Your feedback is essential to the development of the scheme to make sure it works for consumers and all other HQM stakeholders. We are currently busy working through all the feedback we have received.
Responses in relation to the HQM star ratings suggested that we should carry out a consultation follow-up on this topic.
The following key points through the HQM ONE consultation:
It was clear that we needed to look at adapting the scoring to embrace what was good about our original HQM ONE consultation proposal, whilst ensuring clarity to consumers.
After a lengthy review process, we have created a *revised* HQM ONE scoring proposal that;
If you would like more detail on the feedback received and how the *revised* HQM ONE scoring proposal has been developed, please see the summary document below.
If you have any questions about this please contact us at firstname.lastname@example.org and we’ll be happy to help.
The HQM team will be managing and offering support to assessors and developers in relation to transitional arrangements from HQM beta to HQM ONE. Further information will be provided shortly, however if you have any particular concerns, please contact us at email@example.com.